Terms of service

These terms set out the rules for using fluffrepublic.com.au and buying from us. By using this website or placing an order, you agree to them. Please read them alongside our Privacy policy, Shipping policy, and Returns and refunds policy.

Please note: this is a general template, not legal advice. Have it reviewed by a qualified Australian lawyer before you rely on it.

Who we are

This website is operated by Fluff Republic (ABN 64 313 084 115). You can reach us at hello@fluffrepublic.com.au.

Using this website

You agree to use this website lawfully, and not to misuse it, interfere with it, or try to access it in any way other than through the interface we provide. We may change, suspend, or withdraw any part of the website at any time.

Products and availability

We do our best to describe and picture products accurately, though slight variations in colour and detail can occur. Products are subject to availability, and we may limit quantities or stop offering a product at any time.

Pricing and payment

All prices are in Australian dollars (AUD). We try to keep pricing accurate, but if an error means a product is listed at the wrong price, we are not obliged to honour it and will let you know before processing your order. Payment is taken at checkout through our secure payment providers.

Orders

Your order is an offer to buy. We may accept or decline it, and we may cancel an order and refund you if a product is unavailable, mispriced, or we suspect fraud. A contract forms once we confirm your order has been dispatched.

Shipping and returns

Delivery is covered by our Shipping policy. Returns, refunds, and faulty items are covered by our Returns and refunds policy.

Your consumer rights

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits or removes those rights. Where the law allows us to limit our liability, our liability is limited to replacing the goods, supplying them again, or paying the cost of doing so.

Intellectual property

The content on this website, including text, images, logos, and the Fluff Republic name and mark, belongs to us or our licensors and may not be copied or used without our permission.